MediaRecover Help

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FAQs

Q: What file types can be recovered?

A: All types of files can be recovered using MediaRECOVER in case of Scan and Quick scan .

Q: What file systems can be recovered?

A: MediaRECOVER can recover files from hard disks and removable media that use following file systems: FAT12, FAT16, FAT32, HFS and HFS+.

Q:Are there limitations within HFS/HFS+ file systems?

A: Yes, MediaRECOVER can only perform deep scan.

Q: What File System is my Media?

A: If you are using a removable flash card it is most likely FAT 16 or FAT 32. Most hard drives are either HFS or HFS+. All details of your drive are displayed when selecting a drive to scan.

Q:How to recover my lost files ?

A: Please follow the steps mentioned here :

1. First select a Scanning option either Scan or Advanced Scan in the main window.

2. Select a drive to recover in the subsequent window.

3. Select the path where you want to save the recovered files in Save path window and click Next button.

4. The recovery begins and on completion the files are listed in the list view.

5. Select the files to be saved and click on save to save the recovered files in the desired location.

Note : If the simple scan doesn't recover your files go for the Advanced Quick/Deep option.

Q: Why can't I get my files back?

A: There are a number of causes for unrecoverable files. The most common is that the area of your media that stored the file contents has been overwritten with a newer file. Success of advanced scan can be affected by file fragmentation. The file contents may be broken up to different areas on your media, sometimes some sections are overwritten or all the parts of the file cannot be found.

Q: How large can my files be?

A: There is no preset limit to the size of a file that you can recover. The maximum size may be limited to the available hard disk space for storing your recovered file or the amount of memory and size of windows swap files available on your computer.

Q: What things can I do to improve my chances of successful recovery?

A: If you think you have accidentally deleted files or that files have somehow "disappeared" from your media, the best thing you can do is stop any action that may write more data to your media as that increases the chances that your files could be overwritten. Keep your media in a safe place and use MediaRECOVERY trying something else. There's a good chance your files will be recoverable.

Q: How many files can I recover?

A: There is no limit to the number of files you can recover using MediaRECOVER.

Q: Why would I want to wipe my media?

A: It is very rare that you would want to do this as it will destroy all data, operating systems, and programs on that drive i.e. Wipe operation will securely erase all data.

Q: My camera keeps saying the card is unreadable, can MediaRECOVER fix it?

A: Yes,using the Erase option present in Utilities.